Hello there I’m Shaffa Ilham Adam
DevOps + Cloud Engineer Based in Bali.

  • 4+Experience
  • 12Projects
  • 25Happy Clients
Shaffa

About Me

I am a Cloud Infrastructure and DevOps Engineer, specializing in resolving server errors and configurations. I optimize cloud-based systems, containerized applications, and ensure system stability. Proficient in Python and network troubleshooting. Prior experience as a Software & NOC Satellite Engineer strengthens my adaptability and problem-solving skills.

Download Resume

Core Skills

  • GCP
  • Node.js
  • AWS
  • MongoDB
  • Python
  • Ansible
  • MySQL
  • PostgreSQL
  • Git
  • Terraform

Other Skills

  • cPanel
  • WordPress
  • Networking
  • React
  • Vuetify

Work Experience

2024 - Present

World Host Group

L2 Technical Support Engineer

Specialize in solving server and hosting issues for both Windows and Linux platforms, including Plesk, SolidCP, Cpanel, WordPress, databases, email, and security concerns.

  • Resolve malware and security issues for WordPress, PHP, and Node.js.
  • Create documentation for error codes.
  • Maintain Windows and Linux servers and perform server migrations.
  • Address network maintenance and troubleshooting.
Sept 2022 – Dec 2023

Niceday Nederland

Cloud Infrastructure Engineer

Worked on cloud systems, containerized applications, and Kubernetes clusters, focusing on security, automation, and operational efficiency.

  • Implemented monitoring using OKRs, maintaining 99.9% uptime.
  • Streamlined infrastructure provisioning with Terraform to reduce deployment time.
  • Managed GCP services to improve reliability and security.
  • Worked with Docker and Kubernetes for containerized applications.
  • Automated tasks using Ansible and scripts in Python, Terraform, Bash, and C.
Jun 2021 – Sept 2022

Pasifik Satelit Nusantara

Network Operation Center Staff

Worked on monitoring and maintaining network operations at Earth stations, focusing on performance, reliability, and team coordination.

  • Developed application and network plans to meet client requirements.
  • Improved network performance by 20% through evaluations and adjustments.
  • Guided technical support teams for smoother operations.
  • Resolved hardware and software issues to minimize downtime.
  • Maintained 99.8% uptime through regular maintenance.
  • Contributed to disaster response and monitoring procedures.
Aug 2019 – Nov 2019

PT Industri Telekomunikasi Indonesia

Telecommunications Engineer Intern

Assisted with installation, maintenance, and monitoring of telecommunications systems for cable and cellular transmissions.

  • Performed system installations and upgrades.
  • Troubleshot and resolved equipment malfunctions.
  • Integrated advanced sensors for real-time SMS notifications via SNMP.

Education

Aug 2016 – Aug 2020

Telkom University, Bandung, Indonesia

Bachelor of Engineering — Computer Engineering

Graduated with a GPA of 3.19. Served as a lecturer assistant, helping peers in subjects including calculus, digital data processing, and computer vision. Worked on projects such as an electronic ticketing system using CCTV technology and an AWS-based smart farming solution. Gained experience in both frontend and backend development through various academic projects.